Transparent Pricing

Flat monthly rates.
Task-based caps. No surprises.

You know exactly what you pay. Overages are per-task and clearly shown. No hourly billing, no hidden fees.

Core Plans

Choose your plan

ENTRY · 1–2 TECH OPERATORS
Back-Office Essentials — Scheduling Only

Entry-level. For 1–2 tech operators with low call volume. Inbound scheduling calls + CRM booking.

✓Inbound call and message intake
✓Calendar management and conflict resolution
✓Appointment booking and confirmation
✓No-show and cancellation recovery outreach
✓CRM job creation and status updates
$180 / month
Cap included:
60 calls / 40 appointments per month
Overage: $4 per appointment over cap
Start $99 Pilot
Included in all higher bundles
SMALL OPS · 1–3 TECH OPERATORS
Back-Office — Scheduling + Sales Support

Core bundle for new and small operators. Scheduling + estimates + admin. Structured follow-up built in.

✓Everything in Essentials, plus:
✓Structured follow-up calls and SMS for unanswered quotes
✓No-show recovery calls after missed appointments
$349 / month
60 calls / 40 appts / 30 estimate follow-ups per month
Overage: $4 per appointment over cap
Start $99 Pilot
FLAGSHIP
Virtual Operations Assistant

Your part-time virtual office manager. Full daily operation handling so you can stay in the field.

✓Inbound call handling during business hours
✓Real-time CRM booking and job creation
✓Technician schedule coordination and dispatch notification
✓CRM record maintenance and pipeline management
✓Emergency call prioritisation and escalation
✓Back-office admin (invoicing, email triage) — Growth tier only
STARTER
$499 / month
Cap: 100 calls + 60 jobs / mo
Overage: $4 per appointment
Start $199 Pilot
GROWTH
$849 / month
Cap: 200 calls + 100 jobs / mo
COMPLETE SOLUTION
Full Growth Bundle — All Core Services

Virtual Ops + Sales Support + Customer Experience. Complete outsourced back-office.

✓All Virtual Ops services, plus:
✓Structured estimate follow-up calls and SMS sequences
✓No-show recovery calls after missed appointments
✓Post-job satisfaction calls and Google/Yelp review requests
✓Seasonal check-in calls to past customers
STARTER
$649 / month
Cap: 100 inbound calls + 60 jobs / mo
Overage: $4 per appointment
Start $199 Pilot
GROWTH
$999 / month
Cap: 200 inbound calls + 100 jobs / mo
Add-Ons

Layer on exactly what you need

Add-On Service What It Does Rate
Dispatch Coordination — Light (1–3 techs) Light real-time routing. Job assignments, rerouting, emergency coordination. Cap: 60 dispatch events/month +$199/mo
Dispatch Coordination — Standard (4–6 techs) 4–6 techs in field daily. Higher volume and complexity. Cap: 150 dispatch events/month +$399/mo
Dispatch Coordination — Heavy (7+ techs) Dedicated dispatcher block. High emergency frequency. Cap: 300 dispatch events/month +$799/mo
Outbound Lead Generation Cold calling, seasonal campaigns, lead reporting. 400–800 dials/month +$299–599/mo
After-Hours Call Answering Live agent evenings and weekends, emergency escalation, tech notification. Cap: 80 after-hours calls/month +$180/mo
Pilot Programme

Try before you commit

ESSENTIALS PILOT
$99 flat
✓10-day pilot, cap 50 tasks
✓Appointment scheduling and calendar management
✓Estimate follow-up calls and SMS
✓CRM data entry and job notes
✓End-of-pilot performance report
Converts to Back-Office Bundle at $349/mo
Start Essentials Pilot
VIRTUAL OPS PILOT
$199 flat
✓10-day pilot, cap 50 tasks
✓Full inbound call handling and scheduling
✓Real-time CRM booking (HCP/Workiz/Jobber)
✓Dispatch notification and tech coordination
✓Weekly KPI performance report
Converts to Virtual Ops Starter at $499/mo
Start Virtual Ops Pilot
Pilot terms: Pilot fee credited toward Month 1 if you upgrade within 7 days. One pilot per business. No contract, no obligation. Onboarding within 48 hours of pilot payment.
Billing Questions

Pricing FAQs

What happens when I go over my cap?
You're never cut off. Overage rates apply per task above your cap ($4 per appointment). You see this in your weekly report and can upgrade at any time.
Is there a setup fee?
No setup fee on any plan. The pilot fee ($99 or $199) is your only upfront cost, and it's credited back if you upgrade within 7 days.
When am I billed?
Monthly, on the same date as your plan start. Overage charges are billed at the end of each month based on the weekly reports.
What is the cancellation policy?
No long-term contracts. All plans are month-to-month. A 15-day written notice period applies. No exit penalty or fees.
Can I upgrade or downgrade my plan?
Yes — at any time with 7 days' notice. Upgrades take effect immediately, downgrades apply from the next billing cycle.
Are add-ons billed separately?
Add-ons are scoped after a 15-minute assessment and billed alongside your core plan as one monthly invoice.

Not sure which plan fits?

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