What We Do

Every back-office role.
One trained VA.

Teleron VAs handle inbound calls, CRM booking, estimate follow-up, dispatch, and admin โ€” so you stay in the field earning.

Core Services

What your VA handles

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All Plans
Inbound Call Handling

Your VA answers every call as "[Your Company] โ€” this is [name], how can I help?" Customers never know they're talking to a VA. Full call recording provided.

โœ“Live answering during US business hours
โœ“Emergency call prioritisation and escalation
โœ“After-hours voicemail intake and next-day callback
โœ“Professional redirect for technical questions
๐Ÿ“…
All Plans
Appointment Scheduling & CRM Booking

Real-time booking directly into your CRM. No double-booking, no gaps, no missed jobs.

โœ“Calendar management and conflict resolution
โœ“Confirmation SMS and email to customers
โœ“No-show and cancellation recovery outreach
โœ“CRM job creation and status updates
๐Ÿ’ฌ
Scheduling + Sales and up
Estimate Follow-Up

Structured follow-up calls and SMS for every unanswered quote. Industry data shows 40โ€“60% of estimates that don't close on first contact can be recovered with a single follow-up.

โœ“Follow-up call on Day 2, Day 5, Day 10 post-estimate
โœ“SMS sequence for non-responders
โœ“Objection handling scripts (price, timing, alternatives)
โœ“CRM status update after every contact attempt
๐Ÿšš
Add-On
Dispatch Coordination

Real-time routing and scheduling for 1โ€“10+ technicians in the field. Keeps your day running without constant calls to your phone.

โœ“Job assignment and rerouting
โœ“Tech notification via SMS or CRM
โœ“Emergency coordination and escalation
โœ“Available for 1โ€“3, 4โ€“6, or 7+ tech tiers
โญ
Full Growth Bundle
Customer Experience & Review Generation

Post-job satisfaction calls and review requests. One of the highest-ROI tasks in home services โ€” most operators never do it because they don't have time.

โœ“Post-job satisfaction call within 24 hours
โœ“Google and Yelp review request (satisfied customers only)
โœ“Complaint capture and escalation to owner
โœ“Seasonal check-in calls to past customers
Integrations

We work inside your existing CRM.

You give us a staff login. We work inside your system. No migration, no new software, no disruption.

Before vs. After

What changes when Teleron handles your back office

Area Without Teleron With Teleron Impact
Inbound calls 40% missed / voicemail 100% answered live 2โ€“4 extra jobs/week
Estimate follow-up rate 10โ€“15% 100% structured follow-up $2,400+/mo recovered
Google review count Ad hoc / none Post-job call every satisfied customer 4โ€“12 new reviews/month
Owner admin hours per week 16 hours 0โ€“2 hours oversight 14 hrs freed

Ready to see which services fit you?

Book a 15-minute call. We'll tell you exactly which plan fits your volume.

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